Box Office Hours: 9am – 5pm Monday-Friday | On weekend performance days, the Box Office opens at noon and closes after the last performance.
Ticket Prices
Tickets vary by event and seat location. For most events, differentiated pricing is offered for Adults and Youth (ages 3-17). Special pricing is available for Seniors (ages 55 and up), Teachers, College Students (valid ID required), and members of the military (valid ID required). Lap children under the age of 3 are admitted without charge.
All ticket orders including online, phone, and in-person are subject to a $5.00 order processing fee.
Group Rates
We are excited to assist groups of 15 or more with special rates.
Activities
Before our Season Shows, a hands-on craft themed to the show is available in the lobby. Activities are not offered for Limited Engagement shows, Theatre for the Very Young offerings, or Youth Academy productions. We suggest arriving between 30-45 minutes before curtain to enjoy this offering.
Orlando Family Stage Scavenger Hunt
Orlando Family Stage Scavenger Hunt is the perfect way to add to the fun of seeing a show with us! This scavenger hunt will lead you on a short adventure to find clues, solve riddles, or discover even more about the show. Each Season Show will have a uniquely themed hunt so there will always be a new adventure to discover. We suggest arriving between 30-45 minutes before curtain to enjoy this offering.
Photo Opportunities
Many of our patrons enjoy documenting each of their visits by taking advantage of our exciting photo opportunities. These include a 6’x10′ show banner located at the entrance to the building, and a show photo cut-out which can be found in the Florida Blue Lobby.
Due to copyright laws, photography and video recording of the stage and show is strictly prohibited. Please take advantage of provided photo opportunities in the lobby before entering the theater.
Concessions
Concessions is available in the Florida Blue Lobby prior to each show and during intermission. Available items may vary but typically include bottled beverages, candy, chips, and other packaged snacks. During our Season Shows, be sure to check out our Snack Pack which features a selection of show-themed snacks, a drink, and a special surprise! Food items and beverages are permitted inside the theatre. Tables are located throughout the lobby for patrons to enjoy concessions during intermission or prior to the show. Concession purchases help to support and maintain the beautiful theaters and spaces of Orlando Family Stage.
Merchandise
Among our goals at Orlando Family Stage is to be advocates of reading, literacy, and verbal skills through the use of books and plays as literature.
With each of our Season Shows, Orlando Family Stage offers carefully-curated merchandise that further connect our audiences with the themes and messages of the show. Be sure to browse the lobby to explore books, multi-media items, and other show related merchandise.
Box Office Policies
Ticket Exchanges
Tickets are non-refundable. However, tickets may be exchanged for another performance of the same production up to 24 hours prior to curtain of the originally ticketed performance using Courtesy Swap. All exchanges (Courtesy Swaps) are subject to availability and a $10.00 fee per order. Group purchases do not allow for exchanges (Courtesy Swaps). Orlando Family Stage Members may enjoy free and unlimited Courtesy Swaps. Visit our Membership page for additional details.
Seating
Seating begins 30 minutes prior to curtain. For the safety of our performers and the benefit of fellow patrons, late seating is at the discretion of the House Manager. If a show is able to accommodate late seating, you may be asked to wait until an appropriate interval in the show to enter and may not be seated in your original seats.
Wait List Policies
Patrons can sign up for the Wait List at the Box Office on a day a show is sold out one hour before the performance. You must be present at the time your name is called. If you are not present when your name is called, the Box Office staff will move on to the next name on the list. We regret we cannot take Wait List sign ups over the phone or email.
Special Seating
If you have special seating needs, please advise the Box Office Staff when purchasing your tickets. We make every effort to ensure your visit is easy and comfortable.
Hearing Assistance
Devices are available at the Box Office with presentation of a driver’s license or other form of ID.